Honest HVAC Service for the Foothills of North Carolina
Family owned since 1998. No commissioned salespeople, no hidden fees, no upselling. Just quality heating and cooling work at a fair price. Ruud ProPartner and Mitsubishi Diamond Contractor.
Serving Caldwell, Catawba, Alexander, Iredell & Burke counties from our shop in Granite Falls · Monday - Friday: 8:00 AM - 5:00 PM
Request a Callback
Our HVAC Services
From installation to repair to seasonal maintenance, we handle it all -- serving the many small towns of the Greater Hickory area.
Heating
Expert furnace and heat pump installation, repair, and replacement. We keep your home warm all winter with reliable Ruud and Rheem systems.
Learn More
Cooling
Professional air conditioning installation, repair, and replacement. Stay cool through the North Carolina summers with a system sized right for your home.
Learn More
Mini-Splits
As a Mitsubishi Diamond Contractor, we specialize in ductless mini-split systems for efficient heating and cooling without ductwork.
Learn More
Maintenance
Regular maintenance keeps your system running efficiently, extends its lifespan, and prevents costly breakdowns. Schedule your seasonal tune-up today.
Learn MoreCommercial
Light commercial HVAC installation, repair, and maintenance for offices, retail spaces, restaurants, churches, and warehouses across the Greater Hickory area.
Learn MoreWhy Choose Starnes Over the Big Guys?
We do things differently. Here is how we compare to the large corporate HVAC companies.
| Feature | Starnes | Big Corporate |
|---|---|---|
| Technicians on commission | ||
| Hidden fees or surprise charges | ||
| High-pressure sales tactics | ||
| Upselling on-site | ||
| Clear, upfront estimates | ||
| Family owned | ||
| 25+ years in the community | ||
| Normal hours = lower costs for you | ||
| Manufacturer-certified installers | ||
| Financing available | ||
| Warranty on all work |
What Our Customers Say
262+ verified reviews across Google, Ruud, and Facebook. Real feedback from your neighbors. Read all reviews
“I've used Starnes for several years on my rental properties as well as my personal home and family homes. For troubleshooting, repairs, and new system installs they have always been honest, fair, and timely. I highly recommend them!”
David H.
Granite Falls, NC
“Starnes Heating & Air replaced our old furnace with a new Ruud system. The estimate was clear, the price was fair, and the install was done right the first time. No surprises, no upselling. Highly recommend.”
James T.
Hickory, NC
“We have used Starnes for over 10 years now. They are always honest, on time, and fair on price. They recommended a mini-split for our sunroom addition and it works perfectly.”
Patricia M.
Granite Falls, NC
“Had our AC go out in July. Called Starnes and they had a tech out the next morning. Fixed it quickly and the price was exactly what they quoted on the phone. No hidden fees.”
Robert K.
Lenoir, NC
“Very professional from start to finish. The technician explained everything, showed me the problem, and gave me options without pushing the most expensive one. That is rare these days.”
Linda S.
Morganton, NC
“Great family-run business. They installed a new heat pump and the whole process was smooth. No commissioned salespeople trying to upsell you. Just honest work at a fair price.”
David W.
Conover, NC
Serving the Greater Hickory Area
Caldwell, Catawba, Alexander, Iredell & Burke counties
Frequently Asked Questions
Have questions? We have answers.
Schedule Your Free Estimate Today
No hidden fees. No commissioned salespeople. Just honest HVAC work at a fair price.