$200 off Any HVAC System Replacement
If you tell us how you heard about us when you call
Honest HVAC Service for the Foothills of North Carolina
Family & veteran owned since 1998. No commissioned salespeople, no hidden fees, no upselling. Just quality heating and cooling work at a fair price. Ruud ProPartner and Mitsubishi Diamond Contractor.
Serving Caldwell, Catawba, Alexander, Iredell & Burke counties from our shop in Granite Falls · Monday - Friday: 8:00 AM - 5:00 PM
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Our HVAC Services
From installation to repair to seasonal maintenance, we handle it all -- serving the many small towns of the Greater Hickory area.
Heating
Expert furnace and heat pump installation, repair, and replacement. We keep your home warm all winter with reliable Ruud and Rheem systems.
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Cooling
Professional air conditioning installation, repair, and replacement. Stay cool through the North Carolina summers with a system sized right for your home.
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Mini-Splits
As a Mitsubishi Diamond Contractor, we specialize in ductless mini-split systems for efficient heating and cooling without ductwork.
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Maintenance
Regular maintenance keeps your system running efficiently, extends its lifespan, and prevents costly breakdowns. Schedule your seasonal tune-up today.
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Commercial
Light commercial HVAC installation, repair, and maintenance for offices, retail spaces, restaurants, churches, and warehouses across the Greater Hickory area.
Learn MoreWhy Choose Starnes Over the Big Guys?
We do things differently. Here is how we compare to the large corporate HVAC companies.
| Feature | Starnes | Big Corporate |
|---|---|---|
| Technicians on commission | ||
| Hidden fees or surprise charges | ||
| High-pressure sales tactics | ||
| Upselling on-site | ||
| Clear, upfront estimates | ||
| Family & veteran owned | ||
| 25+ years in the community | ||
| Normal hours = lower costs for you |
What Our Customers Say
262+ verified reviews across Google, Ruud, and Facebook. Real feedback from your neighbors. Read all reviews
“Starnes Heating & Air replaced both of my units in 2022. When the upstairs unit stopped working on a weekend, they sent a technician promptly. Isaac found a clogged condensation line, cleaned it out, and checked the other unit to make sure its line was clear too. Outstanding customer service from the office call to the service call!”
April B.
Granite Falls, NC
“Our AC was struggling in Lenoir and Starnes Heating & Air replaced it the next day. They gave us the best price we received, with no upselling — just what we needed. The crew was clean and professional. I’d recommend them if you want honest help.”
Josh C.
Lenoir, NC
“Thank you to the ladies in the office for urgently scheduling a visit to my mom’s house first thing Monday morning. Dustin identified the issue quickly and fixed everything on the spot. He was extremely professional and patient. Thank you for always taking care of my mom’s issues.”
Nina B.
Granite Falls, NC
“Very professional and friendly installers. I would recommend everyone use this company.”
Tammy B.
Hickory, NC
“The Starnes team installed the original HVAC system in our home. We chose Starnes again for a new basement unit based on the quality of their first job. The team was professional, added new ductwork, maintained our existing unit, and upgraded our thermostat. We are very satisfied.”
Bonnie R.
Morganton, NC
“Starnes Heating & Air quickly diagnosed my basement HVAC problem and explained my options. The price was very fair, and Dustin did an excellent job installing and explaining the new system. Cool air is blasting once again. I am very satisfied and will definitely use Starnes in the future.”
Randy I.
Conover, NC
Serving the Greater Hickory Area
Caldwell, Catawba, Alexander, Iredell & Burke counties
Frequently Asked Questions
Have questions? We have answers.
A Family Business You Can Trust
Founded in 1998 by a tobacco farmer and his wife, Starnes Heating & Air has grown into one of the most trusted HVAC companies in the NC foothills. Today we are still family and veteran owned, still operating out of Granite Falls, and still committed to honest work at fair prices. No games, no gimmicks — just good people taking care of our neighbors.
We offer financing
Prefer to pay over time rather than all at once? Prequalify for financing today.
Have Questions?
Our comprehensive FAQ covers everything from system maintenance to troubleshooting common problems. Find answers to questions about HVAC efficiency, repairs, and when to call a professional.
Browse FAQHVAC Tips & Insights
Our seasonal blog covers maintenance tips, efficiency advice, and expert guidance to help you get the most from your heating and cooling system throughout the year.
Read Our BlogSchedule Your Free Estimate Today
No hidden fees. No commissioned salespeople. Just honest HVAC work at a fair price.